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Placing Wagers
- Wagers cannot be accepted against an account until the relevant payment has been received and cleared, unless stipulated by both parties. Clients will be advised of the anticipated clearance time when they make their initial deposit.
- All wagers must be placed/received prior to the official starting time unless, in exceptional circumstances, otherwise agreed by the Company. All clients are advised to make their wager(s) as early as possible, well before scheduled game time. No responsibility is accepted where a customer is unable to place a wager.
- The Company does not operate a ‘fixed line’ policy.
- A wager is accepted by the Company only after the following points are satisfied : The customer gives verbal confirmation of a bet as read back by the operator; and the operator verbally confirms that the bet has been accepted by the Company.
- All bets must receive verbal confirmation of acceptance from an operator for phone wagers only. Any bet that does not receive such verbal confirmation will be considered null and void regardless of the outcome, unless otherwise stipulated and agreed by the company (e.g. in the case where the Company allows a wager to be faxed).
- It is the responsibility of the account holder to ensure that his/her instructions are correct and to check all wagers placed as they are read back.
- When placing any wagers the account holder should always state the amount he/she wants to wager, not the amount he/she wants to win.
- All wagers must be for a specific dollar amount. The use of terms such as ‘nickels,’’dimes,’ etc. is not acceptable.
- When placing any wager the account holder must always specify the full team name(s). In the event of a dispute ‘Chicago,’ ‘New York,’ etc. would not be deemed acceptable.
- Once placed and accepted by the Company, no bet can be cancelled or changed in any way, notwithstanding Rules 27 - 32.
- The time and date of all wagers will be noted and all telephone conversations recorded, so that should any disputes arise they can be resolved quickly and fairly. As an extra safety measure all clients are advised to keep their own record of which operator they speak to and what times wagers are placed on a daily basis.
- A wager is deemed invalid (a) if submitted later than the deadline established by the Company or (b) if it is ineligible or incomplete.
- Each wager received by the Company will be treated individually. Repeated requests containing the same selections from the same or different clients acting in collusion or as a syndicate may be deemed void.
- If the Company posts/quotes a wrong line for a sporting event, for example: The Company has the lines for the ‘favorite’ and the ‘underdog’ the wrong way round or the line quoted by the Company is completely different from that offered by Las Vegas Sports Consultants or other oddsmakers and therefore obviously wrong, etc., then where the error is identified prior to the commencement of the event, any wagers made on such games will be made null and void. The Company will attempt to contact and inform the client using the relevant contact telephone/fax/e-mail. It is the clients responsibility to ensure that the Company always has the correct contact telephone/fax number or e-mail address. Should an error only be identified after the commencement of the event all wagers stand, unless the Company considers that a winning account holder knew the game line was wrong.
- Wagers will not be accepted where the clients' deposit account balance is not in credit in the appropriate amount, except in the event of a computer system problem (see rule 69).
- Any wager placed for a stake in excess of the actual current balance, even if accepted in error, will be settled in proportion to the current credit balance at the time of placement of the wager.
- All game results/winnings will be posted as soon as possible after the conclusion of the sporting event(s) wagered upon. Results are subject to official confirmation by the relevant governing body, unless specifically stipulated otherwise by the Company.
- In the event that a game result is posted incorrectly by the Company, all such results will be voided. The correct result will then be re-posted and all affected client balances will be adjusted accordingly. In the event that a client makes a further wager using the pay-out from a game result originally posted incorrectly as a winner, but then subsequently re-posted as a loser, the Company reserves the right to void or adjust any such further wager regardless of the game result.
- The Company reserves the right to refuse any wager(s) in whole or in part without any explanation.
- The maximum winnings allowed by the Company per client/per day, for all wagers other than single/straight wagers, is $100,000 regardless of the total amounts staked by the client or the total wagers approved by the Company. There is no limit to the maximum winnings allowed for single/straight wagers, subject to the wagers being approved by the Company.
- All dates and times published by the Company are only indicative. The official times and dates will be those given by the relevant governing body.
- Full details of when opening game lines are made available each day and also minimum and maximum wagers on all sporting events will be determined by the Company and are available either from the Customer Service Department (upon request) or the Company website.
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