Maintaining an Account

1. Once an account has been opened, the account name (or joint names) cannot be added to or amended. In the event circumstances so require, a request to open a new account should be made to the Company.
   
   
2. After opening your account, your PIN, password and security details should remain completely confidential. The Company accepts no responsibility for any fraudulent activities where this confidentiality has been broken, knowingly or unknowingly.
   
   
3. All dealings with an account must be made by first providing the relevant account access information, i.e. name, PIN and password. Account holders may, from time to time, be asked to confirm other security details as a precautionary measure.
   
   
4. On each occasion that an account holder calls the Company he/she will be given his/her current sports betting account balance, after having first given the relevant account access information. In the event of any system failures, if updated client balances are not available for a limited period of time, all account holders will be expected to limit their total wagers to within their approximate account balance.
   
   
5. Maintaining proper account balances is the responsibility of the client. In the event that moneys are mistakenly credited to a client's account, it is the responsibility of the client of the credited amount to notify the Company of this error immediately and provide sufficient proof of the error (i.e. bank statement). Any winnings realized after the error, whether directly or indirectly or subsequent to the errors but prior to notification of the Company, shall be null and void.
   
   
6. Game lines will normally only be read out to account holders who maintain a credit balance of at least $20.
   
   
7. Clients cannot transfer funds between accounts (e.g. to a friend’s account), except in exceptional circumstances, where agreed with the company. Written consent by both transferor and transferee may be required by the Company in its discretion. In the event of such a transfer taking place an administration charge would be levied.
   
   
8. In respect of account balances, it is the account holders responsibility to ensure he/she: is aware of their account balance(as reported to them by the Company on each telephone call), agrees the account balance reported to them with their own records of transactions and account balance, reports any difference between the two balances, as soon as possible, to the Company customer service department for their investigation and limits their wagers to the total funds available according to that account balance which is lowest, until such time as the customer service department verify exactly what the actual account balance should be.
   
   
9. It is the account holders’ responsibility to ensure that they are aware of all Company Rules.